Creating Bonds About us
Cyanotec loves to create bonds, bonds that are strong and bonds that last, those bonds are key to building relationships and helping business to thrive.
Based in the heart of the Black Country we can deliver to anywhere within the UK within 24 – 48 hours if needed, we will go that extra mile to ensure your demands are met.
Through our extensive product range we will find an adhesive to ensure you don’t get stuck (if so we have the de-bonder to help) from easy applications to more diverse procedures; our range will get the job done.
We take pride in our customer service and are known for our rapid turn-round, our friendly staff are always on hand to help with orders or any technical advice you may need, with decades of experience within our team we will always strive to find an answer for your questions or a product to fulfil your needs.
Cyanotec – BIG enough to cope, small enough to CARE
9001 Quality
Download Quality Certificate here
Download Quality Certificate here
QUALITY
Cyanotec’s quality system has been in place for many years and from its initial assessment, we have never received anything other than minor recommendations to assist the system developing into the robust standard we have today.
As we are vetted by BSI, we have a first-class system that is industry leading in our sector and can be relied upon by our customers to give them a consistent service, exceeding their expectations along with adding and creating value.
Policy
The aim of Cyanotec Limited has always been, and will remain, to provide a first class service to its customers – both current and future – whilst remaining a successful and competitive business.
To do this Cyanotec Limited. Management will ensure
- The QMS is fully integrated into all areas of the business
- It maintains full control of the content of the QMS and its related documentation
- Staff are committed and integral to the QMS
- Staff fully understand and understand the importance of the QMS and its requirements both customer and financial
- Customer communication is maintained
- Identify and review external and internal influences to the business, and assess their possible impacts both positive and negative
- Interested parties are defined, assessed, and continually reviewed
- Staff are trained and assessed as competent for all expected tasks
- Staff understand and all relevant legislation and company policies
- Staff have open communication access
- Feedback is maintained between staff and top management
- Regular management meetings will continually review and improve the QMS
- Set and continually review quality objectives to assess the effectiveness of the QMS
- That no “blame culture” hinders the reporting of incidents/non-conformities
Accounts
If you have any queries on invoicing, payments or any other accounts matter, please contact Lisa, our Financial Director at lisa@cyanotec.com
Our accountants at Lewis Smith & Co, provide us with payroll services, tax advice and end of year reporting. We cannot recommend them highly enough for any financial advice or accounting needs.
Check them out at the link below:
History
Cyanotec was formed in 2002 by our Managing Director, Tim Lucas. He had a vision of creating bonds that last, by building, enhancing, and growing customer relationships, and providing businesses with reliable adhesive products at a fair price. We bring a level of service to industry and distributors, who require a more flexible supply of adhesive products.
Our core products, Procure™ Cyanoacrylates and Lockfast™ Engineering Adhesives have become established names in the marketplace – names that hundreds of customers have come to rely on. Cyanotec’s trademarked brands incorporate over 200 products, which are used in many industries; engineering, medical, marine, automotive, electronic, woodworking, and glass-bonding, to name but a few.
From our humble beginnings, the company now occupies a state-of-the-art, 7,000 sq ft premises in Kingswinford in the West Midlands. This has enabled us to sustain growth and cope with increasing logistical demands.
During 2004, we identified an opportunity in the adhesive market, and decided to offer customers a private labelling service. Now, over 95% of our products can be own-branded to incorporate our customers’ company logos, information, and branding. Our friendly staff can now set up and produce own-branded labels within 24 hours.
Having been in business for over 20 years, we have built excellent relationships and have become distributors for Scott Bader and Bison Adhesives. Their products are tried and trusted worldwide.
Cyanotec has continued to grow year on year and has established itself as a dependable name in the adhesives market. We continue to serve our longstanding customers with our highest level of customer care and satisfaction. We are excited to bring on new opportunities where we can uphold these same core values for any new customers that we welcome on board.
Cyanotec – Creating Bonds since 2002.
Human Resources
Cyanotec Ltd comply to the latest staff recruitment and employment regulation including the latest Slavery and Human Trafficking Statement which can be viewed here.
If you have any other enquirers about staffing requirements or our polices, please contact our Financial Director Lisa Hiscox. Our external HR Consultancy, Alpha HR at Martin Kaye, always provide us with their support on any matters that may arise and ensure our employment policies are in good order.
Health & Safety
Cyanotec Health and Safety Policy and Providers
Here at Cyanotec, we are constantly reviewing and improving the health and safety of our staff and stakeholders, in order to continue to deliver a service that our customers deserve, in a safe and effective manner.
This is made possible through our Health and Safety providers at Direct Safety Solutions, who help monitor and update us on our policies and procedures, which we uphold to the highest standard possible.
To view our Health and Safety Policy click here
To find more information about Direct Safety Solutions, click here:
Terms & Conditions
Terms and conditions can be found here:
Standards
Cyanotec’s quality system has been in place for many years and from its initial assessment, we have never received anything other than minor recommendations to assist the system developing into the robust standard we have today.
As we are vetted by BSI, we feel we have a first class system that is industry leading in our sector and can be relied upon by our customers to give them a consistent service, exceeding their expectations.
REACH
We confirm that Cyanotec and Cyanotec’s suppliers are active in complying with REACH. All pre-registration requirements have been complied with. We also wish to inform you that no Cyanotec product contains substances which are mentioned in REACH Directive Appendix XV CMR List (Candidate List of Substances of Very High Concern). This is also valid for the appendix from December 16, 2013 (Candidate List of Substances of Very High Concern of Authorisation).
CLP Regulation (Classification, Labeling, Packaging)
We confirm that all Cyanotec products are registered according to the CLP Regulation and are CLP compliant. The change of our MSDS sheets and labelling to the new standard including H- (Hazard Statement) and P- (Precautionary Statement) sentences instead of the known R- (Risk) and S- (Safety) sentences
RoHS (Restriction of the use of certain hazardous substances in electrical and electronic equipment)
Cyanotec Ltd confirms that none of its products contain substances which are forbidden to use according to the EC Directive 2011/65/EU.
British Adhesive & Sealants Association
Cyanotec Ltd are proud to be members of the British Adhesives and Sealants Association, who give us support and update us on the latest developments in the world of adhesives.
If you would like to know more about BASA please click here
GDPR
For access to our GDPR guidlines please click below.